Reference

How bensus4d Handles Your Personal Data

This privacy policy explains exactly what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, and use our lobby — and how we keep that data secure.

Account data protectionDANA, OVO, GoPay wallet privacyNo third-party data salesCookie control in your settingsData access on request

Explore the Lobby Read FAQ

Data We Collect and Why We Use It

bensus4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect your registration details — name, email address, and the mobile number linked to your wallet. If you deposit through DANA, OVO, or GoPay, we record transaction reference numbers and timestamps to verify your account activity and process

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withdrawals accurately. We do not store your full wallet PIN or passwords. We also collect device and session data — browser type, IP address, and page interactions — to keep your account secure and to detect unusual access patterns. This data is never sold to third
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parties. We share transaction identifiers with payment processors only where required to complete your deposit or cashout. Account activity logs are retained for the period required by our internal compliance process; you can request a summary of your stored data at any time through our support
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channel. Players in Batam and across Indonesia can reach us to ask what data we hold on their account. Data related to your wallet — DANA, OVO, GoPay — is handled under each provider's own privacy terms in addition to ours.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption to data in transit between your device and our servers. Your account login uses a one-time verification step to block unauthorised access. Cookies help us remember your session so you are not logged out mid-deposit, and you can manage cookie preferences through your browser settings at any time.

Encrypted Connections Data sent between your device and our platform travels over an encrypted connection. This covers login, wallet linking for DANA or OVO, and your session activity.

Cookie Controls We use session and functional cookies. You can block or clear them in your browser settings; doing so may affect how your account session behaves at login.

Retention and Deletion Account data is retained while your account is active and for a period after closure as our internal process requires. You may request deletion by contacting support with your registered details.

Third-Party Wallet Scope When you pay through GoPay, DANA, or OVO, that transaction also falls under the respective e-wallet provider's own privacy terms — we handle only the reference data on our side.

REACH OUR TEAM

How to Contact Us About Your Privacy

If you want to review, correct, or remove personal data tied to your bensus4d account, our support team is the direct path. Send your request with your registered email address and the wallet type you use — DANA, OVO, or GoPay — so we can locate your record quickly and respond accurately.

Your Privacy Questions, Answered Plainly

These are the questions we hear most often about how your data is managed on your bensus4d account. If your specific question is not here, contact our support team directly via live chat or email with your registered wallet type.

We collect your name, email address, and the mobile number tied to your account. If you link DANA, OVO, or GoPay, we store the transaction reference, not your full wallet credentials.

Yes. Contact support via live chat or email with your registered email address and we will compile the data associated with your account and send it to you directly.

No. We do not sell personal data. We share transaction identifiers with payment processors like DANA, OVO, and GoPay only to complete your deposit or cashout request.

Cookies keep your session active so you stay logged in during a deposit. You can clear or block them in your browser settings, though this may require you to log in again each visit.

We retain account data for a period after closure as our internal compliance process requires. Contact support to ask about the retention period that applies to your specific account type.

Some details like your display name can be edited inside account settings directly. For changes to your registered email or wallet-linked mobile number, contact support to verify your identity first.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions InfoFAQ

How bensus4d Handles Your Personal Data

Data Handling, Cookies and Account Security

How to Contact Us About Your Privacy

Your Privacy Questions, Answered Plainly

01 What personal data does bensus4d collect when I register?

02 Can I request a copy of the data bensus4d holds on my account?

03 Does bensus4d sell my data to outside companies?

04 How do cookies work on my bensus4d account?

05 How long does bensus4d keep my account data after I close my account?

06 How do I update or correct the personal details on my account?

Privacy Policy

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